Find answers to common questions about our Santa video calls. Can't find what you're looking for? Contact us!
Just a smartphone, tablet, or computer with a camera and microphone. Our website runs in the browser—no app download needed. You will see a prompt to 'Allow Camera Access' before the call starts.
No! Because our Santa is powered by advanced AI, he is available instantly. You get a link, and you can click it whenever your child is ready—be it Tuesday afternoon or Christmas morning.
Absolutely not. We do not record video or audio. The connection is peer-to-peer and completely private.
NOTHING is EVER recorded by CallSantaTonight.com. No video, no audio, no screenshots. Your call is completely private and exists only in the moment. Santa is powered by AI technology—there are NO real people watching, listening, or participating in your call.
You can request a full refund within 24 hours of purchase, as long as you haven't used your call link yet. Simply contact us at a@sstude.com with your order details.
After your first call is complete, you will receive a unique referral link. When friends use your link, your kid gets an additional 5-minute call for FREE.
Our Santa video calls are designed for children ages 3-10, though kids of all ages enjoy the magic! We recommend parental presence for younger children.
Currently, our Santa speaks English. We're working on adding more languages in future updates.
Check your internet connection first. If issues persist, try refreshing your browser or switching to a different browser (Chrome or Safari recommended). Contact support at a@sstude.com if problems continue.
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