Terms & Conditions

Last Updated: December 16, 2025

Welcome to CallSantaTonight! These Terms and Conditions explain how our service works, what we expect from you, and what you can expect from us. We've written this in plain language so it's easy to understand.

Quick Summary: By using CallSantaTonight, you agree to these terms. You're purchasing a one-time video call with our AI-powered Santa. Refunds are available within 24 hours if you haven't used your call link yet. Be kind, supervise your kids, and enjoy the magic!

1. Service Description

CallSantaTonight is a service that provides personalized, live video calls with Santa Claus for children. Our Santa is powered by advanced artificial intelligence technology, creating an interactive and magical experience available 24/7 during the holiday season.

When you purchase a call, you receive:

2. Acceptance of Terms

By purchasing and using CallSantaTonight, you agree to these Terms and Conditions, as well as our Privacy Policy. If you don't agree with any part of these terms, please don't use our service.

We may update these terms from time to time. If we make significant changes, we'll notify you via email or by posting a notice on our website. Your continued use of the service after changes means you accept the new terms.

3. Eligibility & Parental Consent

Age Requirements

CallSantaTonight is designed for children. To use our service:

Parental Responsibility

As a parent or guardian, you are responsible for:

COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA). We only collect minimal information about children (name and interests for personalization) and require verifiable parental consent through the purchase process. For details, see our Privacy Policy.

4. Payment Terms & Refund Policy

Pricing & Payment

CallSantaTonight offers different call durations at different prices, as displayed on our website. All payments are processed securely through Paddle, our third-party payment processor.

By making a purchase, you agree to:

24-Hour Refund Window

We want you to be completely satisfied with your purchase. Here's our refund policy:

Full Refund Available:

You can request a full refund within 24 hours of purchase, as long as you have not yet used your call link. Once you initiate a call using your link, the purchase is considered complete and refunds are no longer available.

How to request a refund: Email us at a@sstude.com with your order email address and we'll process your refund within 3-5 business days.

Technical Issues

If you experience technical problems that prevent you from completing your call (and it's not due to your internet connection or device), please contact us at a@sstude.com. We'll work with you to resolve the issue or provide a refund, even outside the 24-hour window.

5. User Conduct & Acceptable Use

We want to keep CallSantaTonight magical and safe for all families. You agree not to:

We reserve the right to terminate access to the service if we notice any misuse of the service (like inappropriate behavior during calls). We want to protect the magic and safety for all children using CallSantaTonight.

6. Intellectual Property

All content on CallSantaTonight, except:

...is owned by P/E Akim Khalilov or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from our content without written permission. Your purchase grants you a personal, non-transferable, non-commercial license to use the service for one call only.

7. Privacy & Data Protection

Your privacy is important to us. We collect only the minimum information necessary to provide our service:

We do NOT record video or audio from the calls. The conversation happens in real-time and is not stored anywhere.

For full details on how we collect, use, and protect your data, please read our Privacy Policy. It explains your rights under GDPR (if you're in Europe), CCPA (if you're in California), and COPPA (for children's data).

8. Limitation of Liability

We work hard to make CallSantaTonight a magical, trouble-free experience. However, like all technology, things can occasionally go wrong. Here's what you should know:

Service Availability

While we strive for 24/7 availability, we can't guarantee the service will always be available. Technical issues, maintenance, or unforeseen problems might cause temporary interruptions. We'll do our best to notify you of planned maintenance.

AI Limitations

Our Santa is powered by advanced AI, but it's not perfect. While we've instructed the AI to be kind, patient, and magical, there might be occasional quirks or unexpected responses. If you experience anything concerning, please let us know immediately at a@sstude.com.

Liability Limits

To the maximum extent permitted by law:

This doesn't affect your statutory rights as a consumer. If you're in the EU or UK, you have additional protections under consumer law that we can't limit.

9. Third-Party Services

CallSantaTonight uses third-party services to operate:

We're not responsible for the actions or policies of these third parties, but we carefully select partners who share our commitment to quality and privacy.

10. Governing Law & Disputes

These Terms and Conditions are governed by the laws of the jurisdiction where P/E Akim Khalilov operates. Any disputes arising from your use of CallSantaTonight will be handled in the courts of that jurisdiction.

However, we'd much rather resolve any issues amicably! If you have a problem or complaint:

  1. Contact us first at a@sstude.com
  2. We'll work with you to find a fair solution within 7 business days
  3. If we can't resolve it informally, we can discuss alternative dispute resolution options

11. Changes to Terms

We may update these Terms and Conditions from time to time to:

When we make changes:

12. Severability

If any part of these terms is found to be unenforceable or invalid by a court, that part will be modified to reflect the parties' intention (or removed if necessary), but the rest of the terms will remain in full effect.

13. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, represent the entire agreement between you and CallSantaTonight. They replace any previous agreements or understandings.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you need help with anything, we're here for you!

Email: a@sstude.com

Legal Entity: P/E Akim Khalilov

We typically respond within 24 hours, often much faster during the holiday season!

Thank you for choosing CallSantaTonight!

We're honored to be part of your family's holiday traditions. By using our service, you're helping create magical memories that your children will treasure for years to come. If you have any questions or feedback, we'd love to hear from you.

Happy Holidays from our family to yours! 🎄